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Customer Service

Shipping & Delivery
In stock orders placed by 2:00 p.m. Central Standard Time Monday - Thursday, and by 11:30 a.m. Fridays (excluding holidays) are generally processed the same day. We ship out of Minneapolis, Minnesota so the timing of your shipment will correspond to your proximity to us. Most shipments will arrive within 5 business days. UPS 2nd Day Air and Next Day Air Saver is also available for orders received prior to 2:00 p.m. during regular business days. read more.
Your Privacy
We’re committed to providing you with the best customer service. Our web site is safe and secure. All of your information is kept completely confidential. Not only do we maintain the privacy of your financial information, we also maintain your personal privacy. Fantasy Gifts® does not sell or give your name to any other company or vendor. We will never send you an unsolicited email. read more.
Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. read more.
Disclaimer & Terms of Use
The content on this website contains sexually oriented adult materials intended for those over the age of 18 or older and of legal age to view sexually explicit material in the location the user resides. If you are not 18 or older or if you are viewing this website from a country or location where adult materials are illegal, please exit now. By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law. read more.

Payments & Returns
Fantasy Gifts® accepts Visa, MasterCard, Discover, and PayPal. You may pay for your online order with a money order. Due to the personal nature of our products, all sales are final. However, we will accept returns of defective items if you contact us within 5 business days of receipt (exact exchanges only). The defective item must be clean, unused, and with the original packaging, so please test your item before use. Simply call or email us and we will arrange to ship you an exact replacement. read more.
Locations & In Store Pickup
You can purchase online and pickup at any of our locations. All orders must be prepaid online or by phone with credit card. We will let you know when you can come by to pick the item up. If we have it in stock it should be available within 2 business days, but if it is special order we will contact you when it is ready for pickup. read more.